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FAQs

Answers Teams Ask Most Often

Browse the most common setup, attendance, and support questions so your rollout team can respond quickly and consistently.

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FAQ Group

Getting Started

The user registers or logs in with the organization code assigned to that workspace. After approval, the system routes the user to the dashboard that matches the assigned role.

Organization admins and authorized sub admins can review pending requests and approve or reject access based on company policy.

Yes. Team leaders can be assigned to different teams, and their access remains limited to the modules and teams allowed by role permissions.

FAQ Group

Attendance Operations

The attendance record remains pending until an admin or team leader reviews it. Teams should define a correction workflow in the attendance policy template for these cases.

Yes, if the organization allows field or remote attendance. Geo-fence rules, allowed locations, and approval logic should be configured before enabling that workflow.

A practical rhythm is daily for exceptions, weekly for team trends, and monthly for payroll or compliance exports.

FAQ Group

Plans And Support

Yes. Plans can be reviewed from the pricing and subscription areas, and larger organizations can request a custom enterprise setup through the support team.

The templates on this page are operational starting points. Final legal or HR language should be reviewed internally before publishing to employees.

Use the contact page to reach support for workspace setup, role configuration, or any rollout blocker that needs direct assistance.